FAQ – Frequently Asked Donation Questions
How do I donate?
For free truck pick-up please call (859)446-7719. A donation of $20 to offset our increasing transportation expenses would be appreciated, but is not required. The donation can be made online or through the mail, we will provide a donation envelope. Please note, our drivers DO NOT accept cash or checks at time of pickup.
You can also donate directly to our thrift stores.
How should I prepare my donation?
Please have all smaller items bagged and boxed. Please have items outside on the street level and clearly labelled for St. Vincent de Paul Northern Kentucky.
Does SVdPNKY go upstairs or downstairs to gather the items? What if there is an elevator?
No. Due to liability issues, we do not go upstairs or downstairs. Three to four steps are okay if items are not too heavy.
Do the items have to be outside or can they come inside the house?
We only pick up from outside the home. All items need to be easily accessible from either the garage, the front porch (no more than 3 steps up or down), the driveway or other street level area (weather permitting).
Do we accept baby items?
Baby items such as cribs, playpens, bouncers and car seats among others are subject to recall. Since we do not keep up with what specific items are being recalled, we want to ensure the safety of all infants and small children, by not accepting donations of baby items or selling them. However, we do accept baby clothing, shoes, and blankets.
Can the truck pick up food?
Yes, if you have non-perishable food items to donate. Please call us at (859) 446-7719.
Do you provide a tax deductible receipt?
Yes, we provide a receipt at the time of donation.
How do I value my donations?
According to the IRS, we are not appraisers of your donations; please refer to IRS link http://www.irs.gov/publications/p561/ar02.html#d0e556. Please discuss with your accountant to determine the value of your donated goods.
How does shopping at our thrift stores help the community?
By shopping at our stores, you fund our charitable programs and services in Boone, Kenton, Campbell, Carroll, Pendleton and Grant Counties caring for the disadvantaged, poor and low income. Our Vincentian volunteers throughout the community also rely on our stores to assist with the provision of free clothing, furniture, and household items for needy families they serve.
Does the Society of St. Vincent de Paul, Council of Northern Kentucky give away clothes, furniture or anything else?
Yes. Through our charitable works we give away vouchers to neighbors in need to purchase clothing, household items, and furniture free of charge. Please call our assistance help line at (859)341-3219, it is open Monday through Friday, from 10 a.m. to 2 p.m.
How do you determine your prices?
Our prices are set by trained pricers with years of experience. The price is determined by many variables, condition, brand, trend, wear, original price, style, color, size, quantity and floor space. Even with years of experience, we can still make mistakes. You are welcome to speak to a store manager to discuss why the price is marked as it is. We welcome your feedback on our pricing.